My turnaround time isn’t up yet but can I get an update?

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by Script Reader Pro
October 19, 2022 0 comments

Unfortunately, we’re unable to give updates or specific return dates as to when you’ll get your coverage or edited script back.

 Once your work has been assigned to your chosen pro, you can rest assured that they’ll get it back to you within the turnaround time.

Turnaround time reminders: 

It will be in 14 calendar days (approx) from date of purchase. (Or within your chosen Rush service turnaround time.)

If you ordered a 3- or 7-Day Rush service, you will receive your work back three or seven days later, starting from the day after purchase.

(For example, if you purchase a 3-Day Rush at 4 pm on a Monday, Day #1 of the countdown will start on Tuesday as the first full day. So you can expect your notes back no later than midnight Thursday.

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Rush orders received after 12 pm PST will be processed the following morning and the turnaround countdown will start from that day.

(For example, if you purchase a 3-Day Rush at 6 pm on a Monday, it’ll count as a Tuesday purchase and so Day #1 will be Wednesday and you’ll receive your notes back no later than midnight Friday.)



(All times are Pacific Standard Time.)

If you still need help, please contact us.